GHETTO GOLF FAQS
Bookings are non refundable, however if you can’t make your booking for whatever reason, you can reschedule or request an e-voucher. In order to reschedule your booking, we will need a minimum of 48 hours’ notice prior to your booked time slot. You are permitted to reschedule your booking for a period of 12 months from the date of your original booked slot.
In rare circumstances, as a result of events outside of our control, we may have to suspend our services or cancel your booking. We will endeavour to provide you as much notice as possible and reschedule your booking at another available time slot agreed with you.
a. If you can’t make your booking for whatever reason, you can amend your booking using the link provided in your booking confirmation email. In order to reschedule your booking, we will need a minimum of 48 hours’ notice prior to your booked time slot.
b. Providing you amend your booking more than 48hrs to your booked time slot, you can make changes to your booking for a period of 12 months from the date of your original booking.
c. Our packages and prices are subject to change, so when rescheduling your booking we cannot guarantee that the same package or price will be available as the package you originally booked, however you will be able to select a new package and pay the difference.
Please note that if your original booking was affected by a covid closure that we will guarantee your package and the price you paid.
d. If you have made your reservation less than 48hrs before the time of the booking, and decide not to attend, you won’t be able to amend your booking and we can’t guarantee a reschedule.
You can use the link in your original booking confirmation to amend the booking and add any additional guests you would like to bring along with you. If the booking is less than 48 hours away, we can no longer make any changes to the booking.
We don’t have lockers on site; however we have a manned cloakroom which is also CCTV monitored. It costs £1 per item to leave your belongings in the cloakroom for the duration of your visit.
Walk in price is £13 per person, pre-booked online £12 per person. You can play in groups up to 6 at a time. You can get access to drink and food package deals by booking in advance on the website, giving you a saving on your visit.
Wheelchair users are able to access the venue to eat and drink, however the nature of the crazy golf course means that it’s not suitable for wheelchairs.
On bank holidays (except for Christmas day) we operate Sunday hours ie 11am to 1am. On Christmas Eve our last booking is at 6pm.
Whilst there is no time limit, we estimate that the average time for completion of the course is generally at least 60 minutes depending on the size of the group and how busy the venue is. We also recommend that all guests arrive 30 minutes prior to their booked time to check in.
Either a valid passport, driving licence or PASS card that is in date. Actual documents are required, not copies or images on a mobile device.
We are a cocktail bar with a golf course; therefore, we are always strictly over 18s.
We ask that our guests arrive well dressed and keep it stylish, fashionable and fresh but we do make a decision on an individual basis. Absolutely no to clothing with offensive slogans, messaging, imagery or anything that incites violence.
We also recommend that you wear suitable footwear, given the uneven surfaces and low lighting in our venue.
We do not have a private car park on-site; however, our customers use the North Yard, or Trinity Street pay and display car parks. The North Yard car park is located next to our building in the Custard Factory, underneath the railway arch. This car park has limited opening hours, so it’s always best to check on arrival. The Trinity Street car park is over the road from our venue, just off Heath Mill Lane.
We advise that you book, particularly at busy times to ensure you secure a slot and avoid long waiting times.
We can accept walk ins when we have availability but we would advise pre-booking on our website to avoid disappointment.
Sorry, no. If we do have cancellations the slots go straight back onto our bookings system at www.ghettogolf.co.uk.
Email our reservations office on firstname.lastname@example.org and we’ll do the hard work for you.
E-vouchers are available in various denominations from our online bookings system and can be redeemed against a game of golf or drinks, these are sent to you as e/vouchers.